TikTok shop transaction couldn’t be processed is a mistake that makes many people very uncomfortable every time they want to place an order but cannot complete the order. This article by Optimalmk will give you the reasons and how to handle the situation of not being able to handle tiktok shop transactions.
What is tiktok store transaction?
Vietnamese social network users are very familiar with TikTok. TikTok is a social networking platform that allows users to create content in the form of short videos, cut and edited with music and special effects, which can then be shared to an app account or saved. into your phone.
On the TikTok platform today there is a concept called TikTok store. TikTok shop is a shop integrated on the TikTok social networking platform. When you watch the video, the purchase link will appear directly on the video and users just need to click on the link to buy the product without leaving the application. Sellers introduce products to viewers on their personal pages through videos, livestreams, product introduction tags, etc. Users can find detailed information about the product like a commercial platform. electronics, including prices, research, shopping,…
TikTok shop transaction couldn’t be processed
Unprocessed information may appear with payments that have been assigned but have not yet been collected. negotiations will ultimately decline. The next day, it will change from Unprocessed to Successfully Voided. While in the Unprocessed state, support card transactions will display Portal Result successful and direct debit transactions will display Portal Result paused.
Cardholders may see a pending transaction on their bank statement, but this will disappear when the transaction is not settled. Depending on the bank’s policies, the processing process can take an average of 1-5 business days.
We recommend that you retry these payments in software or through back office methods such as transaction batch or virtual terminal using credit card charging method through Web Portal commercial supplier Blackbaud (Virtual Terminal).
Fix unable to process tiktok store transactions
Tiktok account is not old enough to make purchases
You can fix this error by following the steps below:
- Step 1: Click on the menu, then select Settings and privacy. In the personal documents section, click on the 3 dashes button (in the upper right corner of the screen). Next, select Settings and privacy to set up account information.
- Step 2: Go to account then select personal information. In Settings and privacy select account. Next, click on the account notification to make changes to your date of birth.
- Step 3: change your date of birth to 18 years old. Click on Date of birth, then select the month and year of birth to make sure you are 18 years old and then click confirm to complete.
Network error
When your wifi (or 4G) network connection fails or the network is lost, the simplest solution is to turn off and re-enable the wifi (or 4G) connection. You can also change to another network connection if you bring or go to a place with stronger 4G network connections to connect.
Tiktok application crashed
For errors from the Tiktok application, you need to completely exit the application and then re-enter. In case you apply for a new update, you need to update immediately. If the error still cannot be fixed, you need to completely delete the application and reinstall it from the beginning.
Error that cannot be resolved This error may originate from the fact that the Tiktok store’s operating system has not been completed, so sometimes when you place an order and apply a promotion code, it will not be able to execute. can place an order. If you have these errors, you need to wait a while for the development department to process and fix them.
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