TikTok may ban your account if we believe you are under 13 years old (or under 14 years old in Indonesia, Quebec and South Korea). If you think we have made a mistake, you can file a complaint. How to appeal Minimum age appeals on TikTok, please refer to the article below with Optimalmk.
Age regulations on tiktok
To have a TikTok account, your age must be 13 or older. However, depending on local laws, TikTok may apply other age restrictions. If it is discovered by TikTok that an account holder is under the minimum age, that account will be banned from use.
Minimum age appeals on TikTok
If you believe that access to features and age restrictions has been removed in error, please notify us by submitting a complaint.
To submit a complaint:
- Open the notification in the TikTok app.
- Tap appeal to begin the appeal process.
- Follow the instructions provided.
- We will inform you of the results.
Depending on your age and location, you will need to confirm your age using one of the following options:
Selfie photo plus identification profile (if you are 16 years old or older)
To report approval of a selfie of you holding your identification, you must provide the following documents:
- A photo of your government-issued identification document.
- A selfie of you holding (a) the government-issued identification document mentioned above and (b) a piece of paper with a unique code written on it. which we will send to you during the reporting period. This code must be clear and easy to read. You may cover any part of your identification card where you have a legal right or duty to do so.
If you do not have identification, you can ask your parents or guardian to confirm your age to make a complaint. You and/or your parent or guardian must provide the following notices:
- Contact your parent or guardian’s email so they can confirm that you are over 13 years old.
- Confirmation of your age from your parents or guardian. They will receive an email to acknowledge your date of birth. Confirmation can only be completed on mobile devices. If your parent or guardian is on a computer, they need to scan the QR code provided in the confirmation link or copy the link into the browser on the mobile device.
- Parents and guardians do not need to have a TikTok account to use the provided authentication link. Your parents or guardians need to provide support card information to confirm they are over 18 years old.
- We will temporarily charge a small fee during order authorization to authenticate the credit card. They will receive a refund for any fees incurred.
Photo with parent/guardian (if you are between 16 and 17 years old)
To make a complaint using a photo of a parent or guardian, you must provide the following information:
• A photo of you and your parent or guardian over 25 years old. If your parent or guardian is not present, you can ask another trusted adult over the age of 25, such as your grandparent, teacher or aunt/uncle.
Both of their faces must be clear and recognizable. A parent, guardian or other trusted adult must be watching the camera and holding a piece of paper stating the following information:
- The header template is “Proof of age for TikTok
- Your date of birth
- The unique code we send you in your order.
- Support source tag authorization (if you are 18 or older)
To report by handing over your credit card, you need to provide your credit card information. We will temporarily charge a small fee to confirm your investment source card. Any fees incurred will be refunded.
Contact Info
Information about “Minimum age appeals on TikTok” hopes to provide you with additional necessary knowledge. At optimal FB, there is a team of highly qualified and experienced staff and experts who will provide for rent facebook marketplace as well as support when you run Facebook ads. Contact us via phone number: +84 564 104 104.