When you start running Facebook PR, you will encounter all the errors, including unknown error (empty response) facebook ads manager. So what is this error, how to solve it? Optimalmk summarizes some of the causes and solutions now!
Unknown error (empty response) facebook ads manager
My Facebook Ads Manager is having this issue (unknown error (empty response) (#1.1357045). Can the Facebook team check and fix it (or guide me how to fix it)?
How to fix an unknown error in Facebook Ads Manager
Encountering an error message like “Unknown error: no error” when trying to upload an ad can be frustrating, especially if you’ve run ads successfully in the past. Here are some troubleshooting steps you can try to fix this issue:
- Clear your browser cache and cookies: Sometimes, your browser cache and cookies can cause unexpected errors. Clearing them and trying again may help. Also, try using a different browser to see if the issue persists.
- Test your ad copy: Review your ad copy to ensure it complies with the platform’s advertising policies. Sometimes, certain words or images can cause errors or rejections. Make sure your ad copy is relevant, accurate, and compliant with all guidelines.
- Test with multiple ad formats: If you’re having trouble with a particular ad format, try creating an ad with multiple formats (e.g., image, video, carousel) to see if the issue occurs across all formats or just with one specific format.
- Temporary platform issues: Sometimes, the platform itself can experience temporary glitches or technical issues. Check the platform’s status page or official support channel to see if there are any reported issues. If there are, you may need to wait until the issue is resolved.
- Contact platform support: If the issue persists despite trying the above steps, contact the platform’s support team for assistance. Provide them with as much detail as possible about the error message and the steps you took to resolve the issue. They may be able to provide additional details or assist you in resolving the issue.
- By following these steps, you should be able to troubleshoot the issue and fix the “Unknown error: no error” message when attempting to upload an ad.
Contact Info
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